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Frequently Asked Questions

Where is GoalFOOD located?


Our consultation center and pick-up facility are located at 800 Oaklawn Avenue in Cranston, Rhode Island.




What is GoalFOOD?


goalFOOD provides fully prepared healthy, high protein meals. Our meals are designed to support our clients fitness, lifestyle and health goals.




Where is the food produced?


Our meals are produced in a top-of-the-line facility run by a professional team in Attleboro, MA.




Are your foods organic, grass-fed and local?


We purchase the highest grades of proteins and vegetables possible, while keeping our program prices affordable. Our foods are not exclusively organic and/or grass-fed. Our foods are, however, sourced through the best local and national vendors in the area. For any questions about our food sourcing, our customer care team will be happy to speak with you at 401-270-3800.




Who does GoalFOOD help?


goalFOOD offers flexibility for every nutritional goal. Whether you are looking to lose weight, gain lean mass or simply eat healthier, we have a plan for you. We work with everyone from athletes to busy professionals to help them get the most out of a structured, healthy, results-driven meal plan.




How do I place an order?


you can place your order in person at our store at 800 Oaklawn Ave. in Cranston, RI or you can give us a call at 401-270-3800. We’ll be happy to help get you started.




Is my order reccurring?


It depends on your order. If you purchased a subscription-based product then YES, your order is recurring. Billing will take place the same day each week as it was ordered (example: If your initial order was placed on Tuesday, each week you will be billed on Tuesday). If you ordered a one-time purchase product, you will only be billed once.




Do you offer pickup or delivery?


At this time, we are only able to provide pickup service form our location at 800 Oaklawn Ave. in Cranston, RI




Can you accommodate my food allergy?


The USDA requires that all the ingredients in a food product be listed on the label. Each of our meals includes an accurate nutrition panel and ingredient list with each meal. If an allergen (milk, eggs, fish, shellfish, tree nuts, peanuts, wheat or soybeans) is present in any meal it will be listed in a Contains statement at the bottom of the ingredient list. It is also important to note that our meals are produced in a facility where other allergens are present




Is the food frozen?


Yes, our meals are all prepared fresh then frozen to preserve freshness. Freezing the meals also extends their life; fresh meals may spoil in your fridge after several days but frozen meals will keep for weeks in the freezer until you’re ready to eat them




How do I store my food?


Since our meals are frozen, we recommend keeping them in the freezer until you are preparing to eat them. Rotate frozen meals into the refrigerator to defrost them in about 24 hours. Meals can be stored in the refrigerator, but defrosted meals must be eaten within a few days as the food can spoil over time. Do not refreeze meals




How do I heat the food?


Since our meals are fully cooked and ready-to-eat, all you need to do is defrostthe meal, then reheat to your desired temperature. This can be done in the microwave since our containers are microwave safe. Frozen meals can be reheated using the microwave but be sure to agitate partway through the process. You can also move defrosted meals to a skillet or use an oven safe dish to reheat in the oven. It is not recommended to put frozen meals in a skillet or the oven




Can I recycle the containers?


Please recycle or wash and reuse the containers. This way, you can try to recreate some of our meals on your off-day to get a better understanding of proper portion control on your own or try to create a healthy dish that you haven’t seen on our menu. (We are not able to accept returned containers per food safety requirements.)




Can I skip a billing cycle or cancel my weekly subscription?


There is no commitment with GoalFOOD subscriptions and managing your account is easy. If you need to skip a billing cycle or pause your subscription, just let us know at least 24 hours before your scheduled billing date and we can make the changes, no hassle. You can make changes to your account in person at 800 Oaklawn in Cranston, by phone at 401-270-3800, or through email at CustomerCare@eatgoalfood.com.